


It must not be reported lost or stolen.The device must be designed for use on, and locked to, the AT&T wireless network.Here are the general requirements for all unlock requests: In the meantime, please note that as long as your device is fully paid off, and you have been an AT&T customer for at least six months, the device is eligible to be unlocked.įeel free to review the Device Unlock Requirements to be sure your device is eligible for unlock. Please check your Direct Message Inbox (it’s the chat icon next to the bell icon in the upper right corner of the Forums). Let’s meet in a Direct Message to get started on a resolution for you. We understand how important it is to get your device unlocked, and we'll be happy to help you with that.
